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 <td bgcolor="#727DCD">FAQ
 ID #53</td>
 <td bgcolor="#727DCD">&nbsp;</td>
 <th align="left" bgcolor="#727DCD">TeleMagic 4.5 &amp; Virus Checkers</th>
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 <td valign="top" width="20%">Question: 
 ~~~~~~~~~Answer: 
 ~~~~~~~
 Disable Anti Virus Software 
 
 
 And there are other ways the date stamping on system
 files can get confused. 
 
 
 Virus checkers can also interfere with overall system
 performance especially if set to check all network DBF
 files each time tm is accessed. 
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 <td valign="top">What happens if I don't Disable Virus
 Checkers before installing TM? 
 All the tm related *.DLL files get
 dated today which are newer than the files in your
 Windows\system directory. TM install then copies or tries
 to copy these files overwriting the correct (the real
 newer versions) which may not be a good idea. 
 Disabling Anti-Virus software prior to
 Installation of TeleMagic
 Before installing TeleMagic Enterprise V4 or upgrading
 to V4, you must first disable any anti-virus programs
 installed on your computer. This includes Norton
 AntiVirus. 
 
 If an anti-virus program is enabled while installing V4,
 a problem with InstallShield could cause all of the files
 copied to the TeleMagic directories to be stamped with
 the current date. This can cause serious problems with
 your Windows installation if you then attempt to run
 TeleMagic. 
 
 If you have already installed V4, have not yet run the
 program, and you are not sure if an anti-virus program is
 installed, you must check the dates on the program files
 in the \TM4\PROGRAMS directory BEFORE running TeleMagic.
 If they are stamped with the current date, do not run
 TeleMagic! Instead, disable the anti-virus program. Then,
 if it is a first-time install of TeleMagic V4, delete the
 TeleMagic installation and reinstall. If it is an upgrade
 to V4, you can either delete the installation and restore
 from backup, or simply run the V4.5 update program
 (V45UPD.EXE) available on the TeleMagic FTP site. 
 
 The current update for TeleMagic version 4.x is available
 from the TeleMagic ftp site: <a
 href="http://www.telemagic.com/ftp/windows/enterprise/v4.5/">V45UPD.EXE</a>
 
 </td>
 <td valign="top" width="30%">Marketing
 Center Associates 
 Box 18432 
 Boulder CO 80308-1432
 303-581-9296
 <a href="mailto:Steve@telemagicusa.net">Steve@telemagicusa.net</a>
 &nbsp;
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 <td>Last updated 03/26/2001</td>
 <td>&nbsp;</td>
 <td>Excerpted from the SageUS/TeleMagic
 web site Knowlegebase. <a
 href="http://www.telemagic.com/support/kcenter/kbread.asp?results=YES&amp;id=53&amp;lv=0">http://www.telemagic.com/support/kcenter/kbread.asp?results=YES&amp;id=53&amp;lv=0</a></td>
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