TeleMagic Upgrades and New Licenses are still available from Sage Best Software. Support and R&D from Best are the only things that have been discontinued. TeleMagic resellers are still supporting and developing new application based on TeleMagic's Customizable Technology.
For many applications, TeleMagic 5 still provides the best value (Bang for the Buck) for a totally customizable contact centered database. It's a totally different thing to work with software that is designed to adapt to your changing needs, vs trying to fit your process into someone elses idea of how it should work.
TM4, TM5 Outlook 2003 Interface
Written by Steve Heising
May 05, 2006 at 01:51 PM
From: Bruce Durrant [mailto:
Sent: 04/27/2006 1:26 PM
Subject: CRM-PRO: Outlook Interface
Development has reached a stage where I can project a delivery timeframe. The software will be ready for beta-test in mid-May with release about a month later.
The main features are:
Logging outgoing e-mails to a contact record whether sent from TeleMagic or from Outlook directly
Automatic (by user preference) logging incoming e-mails to a contact record
Logging by Activity record and/or notepad stamp
Logs include date, time, user, subject and body
E-mails built using OutLook 2003 - all features supported