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Although the software has evolved into a stable and robust set of rapid application development tools, looking back, the conversion from dos to windows was mismanaged from the acquisition.  Sage's release of the first few versions of TeleMagic for Windows (conversion from the number one dos based system to windows, proved seriously flawed,  Versions 3 and 5 were too little too late. 

Now 3 years "Officially" left for dead on side of the CRM database information superhighway, (customers to be scavenged by and integrated into other Sage CRM products lines), TeleMagic applications have been quietly out living and out-performing expectations.  Many of the custom business applications developed in TeleMagic have refused to die.  Research and Development and Sage corporate level product support are both dead, yet independent resellers, developers and end users continue to quietly purchase new licenses and find new things that TeleMagic can do. 

Many successful applications take advantage of the customizability and the original TeleMagic organizational models in outbound and inbound customer contact centered applications that still run circles around other models.  Now three years after the Official sunset, Sage runs out of printed manuals.  They must have printed a fairly large run and they are not likely to print any more but the point is that new licenses continute to be deployed. 

The days of the boxed and bound product are over yet TeleMagic lives on in companies everywhere.  A new Outlook 2003 module is about to be released by Bruce Durrant, a Canadian developer (who supplies TeleMagic with Hot Buttons Enhancement Software to the White House), with the companies blessing (they allowed him access to the source code for a tight integration), but not with any backing. 

And the Sage TeleMagic saga continues.  The software lives on, inspite of any efforts to convert users to other Sage titles.  I personally look forwared to the release of the outlook 2003 link as this essentially brings TeleMagic up to date with all the features and security enhancements found in this corporate email standard that is supported fully by USA.NET hosted exchange services.  
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Written by Steve Heising   
May 26, 2005 at 09:10 AM
Invitation to Join TeleMagicUSA.NET

TeleMagic is still one the the most cost effective way to organize and simplify business processes leading to increased sales, improved productivity, and profit for stake holders.   TeleMagicUSA.NET is a central resource which highlights the incredibly diverse business process automation solutions that are used daily and have already been created for TeleMagic.  The site is intended to organize and simplify access to TeleMagic support, and to promote interaction within the community that continues to embrace and support this intellectual property.  We don't need to reinvent the wheel.  With a little cooperation, we have become totally self supporting.  Many of us will live to see TeleMagic celebrate 30 years.  Perhaps well even see TeleMagic (the philosophy if not the actual code) continuing to work faster and smarter in 2015.  Imagine something like software working for 30 years?  20 years? 5 years?

TeleMagicUSA.NET.  A Single Source for Everything Related to TeleMagic. 

        • Active Referral Network
          User Forum, FAQ,
          Know Bugs and Workarounds
          Template Library
          TeleMagic OpenSource Project
          Add-on Utilities
          Custom Links  
          CRM-PRO Archive
          Template Screen Shots. 

Please copy and paste some screen shots of your TeleMagic solution into a word doc and describe what it does to serve your business process, and something it does that you created specifically for your process that is unique to your business.   Better yet, create a template with a couple of records containing your contact information and donate to the TeleMagic Open Source Project.  We'll post them and a link them back to your company website or to your TeleMagic information and get the networking ball rolling. 

Any help with content or with web space, comments, tools, reciprocial links, web search promotion would be greatly appreciated.  As we are all we've got, a little competitive cooperation couldn't hurt.  The pond may be shinking, but the fishing is getting better.  Sustainability and even growth can be achieved.  Hey if somebody sees my template and likes it, and wants my help to implement it, who am I to say no to that.

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