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Newsflash
Although the software has evolved into a stable and robust set of rapid application development tools, looking back, the conversion from dos to windows was mismanaged from the acquisition.  Sage's release of the first few versions of TeleMagic for Windows (conversion from the number one dos based system to windows, proved seriously flawed,  Versions 3 and 5 were too little too late. 

Now 3 years "Officially" left for dead on side of the CRM database information superhighway, (customers to be scavenged by and integrated into other Sage CRM products lines), TeleMagic applications have been quietly out living and out-performing expectations.  Many of the custom business applications developed in TeleMagic have refused to die.  Research and Development and Sage corporate level product support are both dead, yet independent resellers, developers and end users continue to quietly purchase new licenses and find new things that TeleMagic can do. 

Many successful applications take advantage of the customizability and the original TeleMagic organizational models in outbound and inbound customer contact centered applications that still run circles around other models.  Now three years after the Official sunset, Sage runs out of printed manuals.  They must have printed a fairly large run and they are not likely to print any more but the point is that new licenses continute to be deployed. 

The days of the boxed and bound product are over yet TeleMagic lives on in companies everywhere.  A new Outlook 2003 module is about to be released by Bruce Durrant, a Canadian developer (who supplies TeleMagic with Hot Buttons Enhancement Software to the White House), with the companies blessing (they allowed him access to the source code for a tight integration), but not with any backing. 

And the Sage TeleMagic saga continues.  The software lives on, inspite of any efforts to convert users to other Sage titles.  I personally look forwared to the release of the outlook 2003 link as this essentially brings TeleMagic up to date with all the features and security enhancements found in this corporate email standard that is supported fully by USA.NET hosted exchange services.  
Hindsight is 20/20 PDF Print E-mail
Written by Steve Heising   
May 03, 2005 at 04:55 PM
Hindsight being 20/20, TeleMagic has proved to have been years ahead of its time.  This technology has served us well for 20 years. Many current TeleMagic users are expanding and new TM5 applications are being deployed even 2 years after Sage gave up supporting the application.  If the TeleMagic DOS version is any indication, these applications will live on for the foreseeable life of the Windows 2003/XP/2K/NT/98 platforms.  Now with TeleMagic Online, Go Global and other technologies there are even more new opportunities.

For TeleMagic users, version 5 is the end of the Windows line. Or is it? Add Hotbuttons or WinBatch and create your own version 6. TeleMagic is dead; long live the TeleMagic "Money Machine" applications we have created and the new ones we have yet to invent.
Last Updated ( May 25, 2005 at 10:50 AM )
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