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Newsflash
This is TeleMagic's 25th year:  Organizing, Simplifying and Empowering computers, telephones, and people to work together for sustainable business success.

Yes, it is hard to believe that this is TeleMagics 25th year.  How many software titles have done that?  It's been almost ten years since Sage pulled the plug on R&D but not on sales.  Still delivering one of the best bangs for the buck, TeleMagic is licensed by the number of concurrent users.  There are no recurring fees or additional per "named user" costs.  It is available on-line Software as a Service SaaS with a quarterly subscription model, or it can be used with go global, terminal servers and other remote access solutions. 

We recently converted a Roofing contractors DOS TeleMagic which was highly customized and had been in use for 10 years to a TeleMagic for Windows System using hot buttons.  The 10-user system tracks roofing inquires through collections and deposits.  It automates proposals and scheduling jobs, it prepares invoices and posts payments for the daily deposit.  Joe Locke had attempted to replace his DOS TeleMagic with a custom application as he could not find anything off the shelf that worked better than his DOS eleMagic.  in fact, he spent many thousands of dollars on programming and in the end, did not get a functional system.  They told him that TeleMagic was dead.  But then they did not understand the power to build custom applications that is built into TeleMagic.   

So we undertook a conversion project.  it took 3 months,  now Joe has a complete service record and a new Google Maps link to every roof top in Tucson Arizona that he has ever touched.  over the past 11 years.    The boiler plate proposal generation and editing is automated with hotbuttons. Contracts and proposals are faxed using the automation server.  Microsoft word is now the word processor.  Outlook is now the email system.  A custom Accounts receivable program in Dos is now build in Telemagic using level 2.    The System has been up now for a year and a half with minimal support.  Call Joe and ask him if Telemagic is Dead or very much alive and indespensible for his business processes.   

Companies and individuals that have figured out that TeleMagic is a rapid application development tool (written in Visual Foxpro and Delphi) that can be rapidly configured and reconfigured to do many unique contact management tasks.  

My clients use it for suspect, prospect, new customer, customer retention tasks and even collections for workgroups charged with these functions.  It also works for recruiting, interviewing, employee records and human resources tasks. These TeleMagic users have often customized and linked their application with Hot Buttons, or Outlook Magic, or ... to the point where upgrading to more expensive and often more complex and less easily adapted contact managers is not so easy to do.   

Those that never got further than a rolladex and calendar get by fine with Outlook and countless other programs that do this.  All those lost and and forgotton contacts that would have purchased something if someone had just followed up.  

Those that imagined something new that could save time and increase profits, implement it in TeleMagic and do their thinking slightly out-side of the predefined box really get the true benefit from what TeleMagic can do to automate and organize the process.  There are an infinite variety of ways to set up and use TeleMagic for profit.

Yes it's amazing to see a software concept make it to 20+ years.  Or a software consultant for that matter.

Steve Heising has been using and supporting TeleMagic since 1985. 

Marketing Center Associates
Boulder Colorado USA 
303-581-9296
Our 23rd year using TeleMagic and the Internet for Sustainable Enterprise.

A blog of all section with no images
TeleMagic is Still Available PDF Print E-mail
Written by Steve Heising   
Aug 09, 2004 at 08:30 AM
Last Updated ( May 03, 2005 at 05:31 PM )
Calibrenet MOUNT WAVERLEY VIC 3149 Australia PDF Print E-mail
Written by Niall Milton www.calibrenet.com.au   
Jul 07, 2004 at 11:54 AM
Niall Milton www.calibrenet.com.au

We develop a customised TeleMagic User Guide for each client. In it we recommend that making scheduled calls should be done by using the Pending Activity list, that calls should be made on their scheduled date, and from the linked contact record. A key element is that making a call on the day it is scheduled will give a prompt when saving the call notes to "Add information to the call you had scheduled for this contact today?", thereby completing it and removing it from the pending call list. This avoids the issue of 2 activities that you mentioned.

With the right perspective, the cost of producing it is seen as a worthwhile investment in assuring user competency and consistency in their use of the TeleMagic based systems. After all, they have paid a reasonable amount to get the TeleMagic systems to work their way. The

User Quick Reference Guide provides the training document and the reference document which ensures TeleMagic gets used the way it was intended.



Below is an extract from our User Guide (detuned from Word to plain text for this email).


Last Updated ( May 03, 2005 at 05:09 PM )
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What is TeleMagic PDF Print E-mail
Written by Steve Heising   
Jul 07, 2004 at 11:54 AM
TeleMagic Products

TeleMagic is a family of database software programs for contact-centric business applications. It has an underlying structure based on the feedback and suggestions of 500,000 users during the last 2 decades. >>

There is an API (applications programmer interface) which allows custom links and hooks to custom applications.  There is a long history of development.  Hot Buttons and other utilities add significant functionality to the core products.  It represents and effective and efficient way to organize and simplify business processes.  It features a rapid database development tools as well as well and and engine to drive business communication.

Designed for workgroups and networks of  20 to 100 users, it uses Visual Foxpro rushmore technology with relational databases structures, and can easily handle large (2 to 3 million record) databases.  A number of vertical market templates have been developed to address Event Ticket Sales, Recruiting, Insurance, RealEstate, TV Production, Office Equipment Sales and many many more. 

Last Updated ( Apr 21, 2006 at 12:07 PM )
Welcome to TeleMagicUSA.NET PDF Print E-mail
Written by Web Master   
Jun 12, 2004 at 11:54 AM
If you've read or heard anything at all lately about TeleMagic, you'll probably now know at least three things: TeleMagic support was discontinued by the powers that be, but that has not killed it except in the minds of the competitors.  There are literally hundreds of titles in the CRM, SFA, BPM market, and that there is a big difference in using software that adapts and conforms to fit your business process, VS trying to fit into someone elses CRM process.  To users that have figured out what TeleMagic can do, TeleMagic is still the price performance a leader in Customizable Contact-Centric software for Enterprises and Workgroups.  Best/Sage continue to sell new Licenses through the network of authorized resellers and new TeleMagic applications are being created, updated and deployed. 

Throughout this site, we have attempted to provide articles and links to help you get the most out of TeleMagic.  Now with TeleMagic Online, Terminal Servers, GoGlobal, Hotbuttons, Dymanic Filters and More, there are even more opportunities than ever.  Business Success still in motion Telemagict still provides the best value, it has a 20 year history, and as you shall see, plenty of support options are still available.  Please let us know what you have done with your TeleMagic




 

Last Updated ( May 03, 2005 at 04:05 PM )
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