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Newsflash
Sage has run out of TM version 5 manual sets.  No problem.  The manals are available in PDF format.   The printed (now electronic) manuals were pretty generic about what you can do in TeleMagic.  They were not so good about detailing actual templates that we have buildt with TeleMagic to perform specific contact functions.  Much of the information is contained in the online help system. (which needs a registry hack to run the *.chm files from network servers). 



Likely they are available else where on the Web.  But I like to get mine from "Down Under".  Broadband for the Bush!  Thanks Niall.  The files were originally included on the V5.0 distribution CD under the DOCS folder.  Nial also produces the most comprehensive Application Specific Documentation for TeleMagic that we have ever seen.
TeleMagic is Still Available PDF Print E-mail
Written by Steve Heising   
Aug 09, 2004 at 08:30 AM
Last Updated ( May 03, 2005 at 05:31 PM )
Calibrenet MOUNT WAVERLEY VIC 3149 Australia PDF Print E-mail
Written by Niall Milton www.calibrenet.com.au   
Jul 07, 2004 at 11:54 AM
Niall Milton www.calibrenet.com.au

We develop a customised TeleMagic User Guide for each client. In it we recommend that making scheduled calls should be done by using the Pending Activity list, that calls should be made on their scheduled date, and from the linked contact record. A key element is that making a call on the day it is scheduled will give a prompt when saving the call notes to "Add information to the call you had scheduled for this contact today?", thereby completing it and removing it from the pending call list. This avoids the issue of 2 activities that you mentioned.

With the right perspective, the cost of producing it is seen as a worthwhile investment in assuring user competency and consistency in their use of the TeleMagic based systems. After all, they have paid a reasonable amount to get the TeleMagic systems to work their way. The

User Quick Reference Guide provides the training document and the reference document which ensures TeleMagic gets used the way it was intended.



Below is an extract from our User Guide (detuned from Word to plain text for this email).


Last Updated ( May 03, 2005 at 05:09 PM )
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What is TeleMagic PDF Print E-mail
Written by Steve Heising   
Jul 07, 2004 at 11:54 AM
TeleMagic Products

TeleMagic is a family of database software programs for contact-centric business applications. It has an underlying structure based on the feedback and suggestions of 500,000 users during the last 2 decades. >>

There is an API (applications programmer interface) which allows custom links and hooks to custom applications.  There is a long history of development.  Hot Buttons and other utilities add significant functionality to the core products.  It represents and effective and efficient way to organize and simplify business processes.  It features a rapid database development tools as well as well and and engine to drive business communication.

Designed for workgroups and networks of  20 to 100 users, it uses Visual Foxpro rushmore technology with relational databases structures, and can easily handle large (2 to 3 million record) databases.  A number of vertical market templates have been developed to address Event Ticket Sales, Recruiting, Insurance, RealEstate, TV Production, Office Equipment Sales and many many more. 

Last Updated ( Apr 21, 2006 at 12:07 PM )
Welcome to TeleMagicUSA.NET PDF Print E-mail
Written by Web Master   
Jun 12, 2004 at 11:54 AM
If you've read or heard anything at all lately about TeleMagic, you'll probably now know at least three things: TeleMagic support was discontinued by the powers that be, but that has not killed it except in the minds of the competitors.  There are literally hundreds of titles in the CRM, SFA, BPM market, and that there is a big difference in using software that adapts and conforms to fit your business process, VS trying to fit into someone elses CRM process.  To users that have figured out what TeleMagic can do, TeleMagic is still the price performance a leader in Customizable Contact-Centric software for Enterprises and Workgroups.  Best/Sage continue to sell new Licenses through the network of authorized resellers and new TeleMagic applications are being created, updated and deployed. 

Throughout this site, we have attempted to provide articles and links to help you get the most out of TeleMagic.  Now with TeleMagic Online, Terminal Servers, GoGlobal, Hotbuttons, Dymanic Filters and More, there are even more opportunities than ever.  Business Success still in motion Telemagict still provides the best value, it has a 20 year history, and as you shall see, plenty of support options are still available.  Please let us know what you have done with your TeleMagic




 

Last Updated ( May 03, 2005 at 04:05 PM )
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