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Although the software has evolved into a stable and robust set of rapid application development tools, looking back, the conversion from dos to windows was mismanaged from the acquisition.  Sage's release of the first few versions of TeleMagic for Windows (conversion from the number one dos based system to windows, proved seriously flawed,  Versions 3 and 5 were too little too late. 

Now 3 years "Officially" left for dead on side of the CRM database information superhighway, (customers to be scavenged by and integrated into other Sage CRM products lines), TeleMagic applications have been quietly out living and out-performing expectations.  Many of the custom business applications developed in TeleMagic have refused to die.  Research and Development and Sage corporate level product support are both dead, yet independent resellers, developers and end users continue to quietly purchase new licenses and find new things that TeleMagic can do. 

Many successful applications take advantage of the customizability and the original TeleMagic organizational models in outbound and inbound customer contact centered applications that still run circles around other models.  Now three years after the Official sunset, Sage runs out of printed manuals.  They must have printed a fairly large run and they are not likely to print any more but the point is that new licenses continute to be deployed. 

The days of the boxed and bound product are over yet TeleMagic lives on in companies everywhere.  A new Outlook 2003 module is about to be released by Bruce Durrant, a Canadian developer (who supplies TeleMagic with Hot Buttons Enhancement Software to the White House), with the companies blessing (they allowed him access to the source code for a tight integration), but not with any backing. 

And the Sage TeleMagic saga continues.  The software lives on, inspite of any efforts to convert users to other Sage titles.  I personally look forwared to the release of the outlook 2003 link as this essentially brings TeleMagic up to date with all the features and security enhancements found in this corporate email standard that is supported fully by USA.NET hosted exchange services.  
TeleMagic is Still Available PDF Print E-mail
Written by Steve Heising   
Aug 09, 2004 at 08:30 AM
Last Updated ( May 03, 2005 at 05:31 PM )
Calibrenet MOUNT WAVERLEY VIC 3149 Australia PDF Print E-mail
Written by Niall Milton   
Jul 07, 2004 at 11:54 AM
Niall Milton

We develop a customised TeleMagic User Guide for each client. In it we recommend that making scheduled calls should be done by using the Pending Activity list, that calls should be made on their scheduled date, and from the linked contact record. A key element is that making a call on the day it is scheduled will give a prompt when saving the call notes to "Add information to the call you had scheduled for this contact today?", thereby completing it and removing it from the pending call list. This avoids the issue of 2 activities that you mentioned.

With the right perspective, the cost of producing it is seen as a worthwhile investment in assuring user competency and consistency in their use of the TeleMagic based systems. After all, they have paid a reasonable amount to get the TeleMagic systems to work their way. The

User Quick Reference Guide provides the training document and the reference document which ensures TeleMagic gets used the way it was intended.

Below is an extract from our User Guide (detuned from Word to plain text for this email).

Last Updated ( May 03, 2005 at 05:09 PM )
What is TeleMagic PDF Print E-mail
Written by Steve Heising   
Jul 07, 2004 at 11:54 AM
TeleMagic Products

TeleMagic is a family of database software programs for contact-centric business applications. It has an underlying structure based on the feedback and suggestions of 500,000 users during the last 2 decades. >>

There is an API (applications programmer interface) which allows custom links and hooks to custom applications.  There is a long history of development.  Hot Buttons and other utilities add significant functionality to the core products.  It represents and effective and efficient way to organize and simplify business processes.  It features a rapid database development tools as well as well and and engine to drive business communication.

Designed for workgroups and networks of  20 to 100 users, it uses Visual Foxpro rushmore technology with relational databases structures, and can easily handle large (2 to 3 million record) databases.  A number of vertical market templates have been developed to address Event Ticket Sales, Recruiting, Insurance, RealEstate, TV Production, Office Equipment Sales and many many more. 

Last Updated ( Apr 21, 2006 at 12:07 PM )
Welcome to TeleMagicUSA.NET PDF Print E-mail
Written by Web Master   
Jun 12, 2004 at 11:54 AM
If you've read or heard anything at all lately about TeleMagic, you'll probably now know at least three things: TeleMagic support was discontinued by the powers that be, but that has not killed it except in the minds of the competitors.  There are literally hundreds of titles in the CRM, SFA, BPM market, and that there is a big difference in using software that adapts and conforms to fit your business process, VS trying to fit into someone elses CRM process.  To users that have figured out what TeleMagic can do, TeleMagic is still the price performance a leader in Customizable Contact-Centric software for Enterprises and Workgroups.  Best/Sage continue to sell new Licenses through the network of authorized resellers and new TeleMagic applications are being created, updated and deployed. 

Throughout this site, we have attempted to provide articles and links to help you get the most out of TeleMagic.  Now with TeleMagic Online, Terminal Servers, GoGlobal, Hotbuttons, Dymanic Filters and More, there are even more opportunities than ever.  Business Success still in motion Telemagict still provides the best value, it has a 20 year history, and as you shall see, plenty of support options are still available.  Please let us know what you have done with your TeleMagic


Last Updated ( May 03, 2005 at 04:05 PM )
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